Legal Information
Kids R Us respects your privacy like we care for your child, with care and caution. Safety and security is integral in everything we do, which is why we protect your family in person as well as your privacy online. And, we support every family’s situation fairly and equally because everyone is unique in their own way.
If you’re interested in learning more, you may read the following detailed information about your privacy rights, our expectations about acceptable use of our website and our policy against discrimination of any kind.
Kids R Us Education Privacy Notice
Kids R Us aims to protect your privacy online the way we protect your family in person, with care and caution. We understand the need to protect and safeguard your sensitive information, and we maintain strict standards and procedures designed to prevent misuse of that information. This privacy notice (“Privacy Notice”) constitutes an agreement between you and Kids R Us Education LLC and is part of Kids R Us’s Terms of Use.
- identifiers (e.g., name, address, telephone number, email address)
- sensitive Personal Information (e.g., state identification number, insurance information, financial information)
- protected classification information (e.g., race, citizenship, marital status, medical condition, sex, veteran or military status)
- biometric information (e.g., biological characteristics, behavioral, fingerprints)
- internet or other similar activity (e.g., browsing history)
- employment-related information
- Nonpublic educational information, including information protected under the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)
- commercial information (e.g., products or services purchased, commercial tendencies)
Personal Information does not include (a) publicly available information; (b) aggregate information, meaning data we collect about your use of the Website or about a group or category of services or users from which individual identities or other Personal Information has been removed; or (c) deidentified information that cannot be easily linked back to the individual.
Lawful Basis. We will only collect your Personal Information (a) when applicable, with your consent; or (b) if we have a legitimate interest in doing so. We only collect Personal Information about children with consent from a parent or guardian, as discussed in more detail below.
When you communicate with us, with consent. We collect Personal Information directly from you with your consent when you contact KinderCare online, in person, or via telephone or mail, participate in one of our surveys, take a tour, or submit an inquiry at one of our locations, including:
- Identifiers. We collect contact information, including your name, phone number, email address and marital status in order to communicate with you about our services, share schedules, menus, and other news, and to personalize those communications to you and your child.
- User Generated Material. Some features of our Site permit you to post comments, photos, or other content, subject to our Terms of Use . It is your decision whether to use these features, and any Personal Information or other content you post is provided by you voluntarily.
When you fill out a KinderCare form, submit an enrollment agreement, we will collect Personal Information about you and your child directly from you with your consent, including:
- Identifiers; Employment-Related Information. We collect contact information and other identifiers, including emergency contact and release information for your child, your driver’s license and other state identification numbers, as well as your current employment information.
- Subsidy Status. We may collect Personal Information about you or your child via state subsidy forms to determine eligibility for a state subsidy or discount program. We do not collect financial information in this manner.
About your child directly from you, with consent. KinderCare must collect certain Personal Information about your child in order to provide you with the childcare services you request, including:
- Identifiers. We collect your child’s name, age and date of birth, gender.
Kids R Us only collects Personal Information about children with consent from the child’s parent or guardian. Please note that some of the Personal Information we collect about children is essential to providing a safe and healthy environment for the children in our care. As such, if you refuse to provide us with certain Personal Information about your child, or later withdraw your consent for Kids R Us to use certain Personal Information about your child, Kids R Us may not be able to provide you with childcare services.
From third parties, with a legitimate interest. Depending on your circumstances, Kids R Us may receive Personal Information about you from certain third parties. We collect this information to achieve our legitimate interest of making our services available to a broad array of customers. For example, we may receive Personal Information from:
- Your Employer. If you are offered Kids R Us services through your employer, we may receive employment-related information on your eligibility to use the services as well as identifiers like your contact information.
- Government Agencies. If you are eligible for a childcare subsidy, we may receive Personal Information from government agencies related to your eligibility or reporting information.
- Marketing Companies. From time to time we may work with marketing companies that provide us with contact information for individuals who have consented to receive marketing materials. You have the right to opt out of these communications at any time.
Automatically from your use of the Site, with a legitimate interest. We use website analytics and other technologies to collect internet or other similar network activity, including Personal Information and anonymous data, from your use of the Site. We collect this information to achieve our legitimate interest of maintaining and improving the Site and our services. The information we collect in this manner may include:
- Log Files. We use log files to automatically collect certain Personal Information including your Internet Protocol address, as well as anonymous technical information including data about your computer or other device, the type of browser or operating system your device uses, the programs, services, and version of software you use, and the address of any linking websites when you request a web page while visiting the Site.
- Cookies. Like most commercial websites, we use cookies to track use of our Site. Please read our Cookie Notice for more information about how we use cookies.
We may combine this information with the Personal Information you provide to us or merge it into aggregate information about Site visitors and traffic to analyze preferences, trends, and statistics.
To provide you with Kids R Us services. We use your Personal Information to provide you with the Kids R Us services you have requested. As part of providing such services, we may use this Personal Information to:
- Effectively communicate with you.
- Ensure that your child is receiving safe and appropriate care.
- Edminister first aid and other medical care as necessary.
- Comply with licensing regulations and other legal requirements.
- Fulfill any other purpose for which you provide your information or provide your consent.
Text messages. By providing us with your wireless phone number, you consent to Kids R Us sending you informational text messages related to your childcare services. You can unsubscribe from text messages by replying STOP or UNSUBSCRIBE to any of these text messages. Messaging and data charges may apply to any text message you receive or send. Please contact your wireless carrier if you have questions about messaging or data charges. Kids R Us does not send marketing communications by text message or engage in telemarketing activities.
For our direct marketing efforts. We may also use your Personal Information to communicate with you about our services that may be of interest to you in order to achieve our legitimate interest of direct marketing. As part of our direct marketing efforts, we may:
To create and maintain a trusted and safe childcare environment. Kids R Us has a legitimate interest in creating and maintaining a trusted and safe childcare environment for its customers, their children, and Kids R Us employees. To that end, Kids R Us may use your Personal Information to:
- Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.
- Conduct security investigations and risk assessments.
- Comply with Kids R Us’s legal obligations and licensing requirements.
- Protect your privacy, enforce this Privacy Notice, and Kids R Us’s other policies.
- If we believe it is necessary, identify, contact or bring legal action against persons or entities who may be causing injury to you, to Kids R Us, or to others.
- Personalize your user experience on the Site.
- Ensure that our web pages appear and function properly.
- Determine which website referred you to our Site.
- Improve the Site, programs, products, services, and content.
- Improve the performance of our advertising on other websites.
- Send you service or support messages, updates, security alerts, and account notifications.
For other purposes as permitted by law. In addition to the specific uses and purposes described above, we might use information that we collect about you, including Personal Information, to:
- Notify you about changes to the Site.
- protect our rights and property.
- Comply with a law, regulation, legal process or court order.
- Fulfill any other purpose with your consent.
This Site Is Not For Children. This Site is designed for use by adults, not children. Kids R Us does not knowingly collect Personal Information from children under the age of 16 who may visit our Site, and we do not want to include any Personal Information about children in our databases without first obtaining parental consent. If you are under 16, do not use or provide any information on this Site or on or through any of its features, register on the Site, or provide any Personal Information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received Personal Information from a child under 16 without verified parent or guardian consent, we will delete that information. If you believe we might have any information from or about a child under 16, or if you become aware of any unauthorized submission of information to KinderCare, including children’s information, please contact Kids R Us at mykidsrus@hotmail.com or call at (305) 246-0624/ (305) 968-1652/(305) 312-4434/(305) 246-0111.
Kids R Us does not sell Personal Information to third parties. However, from time to time, we may disclose Personal Information to third parties, in particular childcare center regulators or medical providers, for our bona fide business purposes. In addition, we may disclose Personal Information to third parties:
- If we have your consent to share the information.
- In an anonymized, deidentified or aggregated state.
- To detect, prevent, or address fraud, security, or technical issues.
- If we are required by federal, state, or local law to disclose the information or if we have a good faith belief that disclosure is necessary to comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities.
- To exercise or defend our legal claims.
- in the event that we go through a business transition, such as a merger, acquisition by another company, or sale of a portion of our assets—any Personal Information you provide us may be a part of the assets transferred.
Kids R Us reserves the right to disclose aggregated information about our Site visitors and information that does not identify any individual, without restriction.
- Correcting, updating, and deleting the Personal Information in your account.
- Changing the services in which you have enrolled.
- Changing your preferences for how and what about we communicate with you.
- Choosing whether to receive marketing communications from us, including promotions, surveys, and information about products and services that may be of interest to you.
- How the cookies we use interact with your browser.
- Resetting your device’s advertising identifier and/or opting out of interest-based ads.
- Requesting access to the Personal Information we hold about you and requesting that we amend or delete it.
At any time, you may exercise any of these controls and choices, express concerns, lodge a complaint, or obtain additional information about the use of your Personal Information by contacting KinderCare at mykidsrus@hotmail.com or call at (305) 246-0624/ (305) 968-1652/(305) 312-4434/(305) 246-0111.
Non-Discriminational Privacy Policy
For more information, or to request modifications, the Inclusion Services team can be reached through your Center or Site Director or through our Family Support Team. Our Family Support Team can be reached during Monday-Friday 6:00 AM – 5:00 PM PST at (305) 968-1652.
USDA Nondiscrimination (English)
(1) mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; or
(3) email: program.intake@usda.gov.
USDA Nondiscrimination (Spanish)
De conformidad con la Ley Federal de Derechos Civiles y los reglamentos y políticas de derechos civiles del Departamento de Agricultura de los EE. UU. (USDA, por sus siglas en inglés), se prohíbe que el USDA, sus agencias, oficinas, empleados e instituciones que participan o administran programas del USDA discriminen sobre la base de raza, color, nacionalidad, sexo, discapacidad, edad, o en represalia o venganza por actividades previas de derechos civiles en algún programa o actividad realizados o financiados por el USDA.
Las personas con discapacidades que necesiten medios alternativos para la comunicación de la información del programa (por ejemplo, sistema Braille, letras grandes, cintas de audio, lenguaje de señas americano, etc.), deben ponerse en contacto con la agencia (estatal o local) en la que solicitaron los beneficios. Las personas sordas, con dificultades de audición o discapacidades del habla pueden comunicarse con el USDA por medio del Federal Relay Service [Servicio Federal de Retransmisión] al (800) 877-8339. Además, la información del programa se puede proporcionar en otros idiomas.
Para presentar una denuncia de discriminación, complete el Formulario de Denuncia de Discriminación del Programa del USDA, (AD-3027) que está disponible en línea en: http://www.ascr.usda.gov/complaint_filing_cust.html y en cualquier oficina del USDA, o bien escriba una carta dirigida al USDA e incluya en la carta toda la información solicitada en el formulario. Para solicitar una copia del formulario de denuncia, llame al (866) 632-9992. Haga llegar su formulario lleno o carta al USDA por:
(1) correo: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights
1400 Independence Avenue, SW
Washington, D.C. 20250-9410;
(2) fax: (202) 690-7442; o
(3) correo electrónico: program.intake@usda.gov.
Esta institución es un proveedor que ofrece igualdad de oportunidades.
Terms of Use
- contain any material that is false, defamatory, libelous, obscene, harassing, threatening, discriminatory, bigoted, hateful, violent, vulgar, profane, pornographic or otherwise offensive, inappropriate, damaging, unlawful, disruptive or harmful;
- violate Kids R Us’s or any other person’s or entity’s legal rights, contain any material that could give rise to civil or criminal liability under applicable laws or regulations, or otherwise promote, advocate or assist any illegal activity or unlawful act;
- create or threaten harm to any person or loss or damage to property;
- include others’ Personal Information, such as their address, phone number, email address, social security number, financial information, or any other information that may be used to track, contact, or impersonate that individual;
- infringe any patent, trademark, trade secret, copyright, contract, or other intellectual property or other proprietary rights of KinderCare or any other person;
- seek to harm or exploit children by exposing them to inappropriate content, asking for Personal Information or otherwise;
- misrepresent your identity or affiliation with any person or organization, including KinderCare;
- seek to collect others’ email addresses, usernames, or passwords by any means for any purpose;
- seek to transmit chain letters, bulk or junk email, whether automated or not, or to interfere with, disrupt or create an undue burden on KinderCare or the networks or services connected to the Site, or to install or attempt to install or promote spyware, malware or other computer code on our computers or equipment or the computers or equipment of third parties;
- relate to commercial activities such as contests, sweepstakes, or other sales promotions, barter, advertising or offers of sale or purchase of goods and services; or
- be otherwise objectionable or nonfamily-friendly as determined by KinderCare at our sole discretion.
- accessing data not intended for you or logging onto a server or an account that you are not authorized to access.
- attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures unless we expressly authorize that you do so in writing.
- attempting to interfere with service to any user, host or network, such as by means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing.”
- sending unsolicited email, including promotions and/or advertising of products or services forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting.
